Phillip Island Private Tour from Melbourne

Tickets and the viewing tier are separate unless expressly included in the written quote. We check the selected date, current session access and the requested tier before confirming the route.

Return timing varies with the selected Penguin Parade session, date, route, stops and current road conditions. The pickup, session basis and return plan are confirmed for the specific enquiry in writing.

The private service covers the passengers listed in your written quote. Penguin Parade viewing is the ticket tier confirmed in writing; it is not a private viewing experience unless the written quote expressly says so.

Your driver is your guide for the day. They take you to the places you have chosen, know the routes and the stops, and will tell you about what you are seeing along the way. What they are not is a badged guide reading a script at each attraction — and most people booking a private day prefer it that way, because you set the pace instead of following one. If your group specifically wants a licensed guide, say so with your enquiry and we will tell you plainly whether it can be arranged for your date.

As long as you like, within the day you have booked. There is no fixed schedule and no group waiting on you — the driver waits while you explore and you decide when to move on. Ask for an extra stop on the day and we simply add it; that costs nothing extra. Only running past the agreed finish time needs a separate written amount, and only if the driver is free.

Later than most people expect. Bookings have been confirmed with a few days' notice and sometimes less, subject to a vehicle and driver being free. Ask — the worst answer is that the date is taken.

From $849 for the private group, up to 4 guests on a standard route. Longer reserved time, larger parties, added regions and peak dates are quoted higher. Personalised written quote after route, timing, vehicle fit and availability are checked. The agreed Melbourne pickup, core Phillip Island road route and return are included in the reserved window. Penguin Parade and other attraction tickets are separate unless listed in writing. The quote lists the exact inclusions and exclusions.

The date, pickup and drop-off, route, reserved time, party, child-restraint requests, luggage, mobility needs, vehicle fit, tickets and requested inclusions are checked for the specific enquiry.

Meals, drinks, attraction or event tickets, accommodation, personal purchases, route changes and time beyond the written pickup-to-drop-off window are separate unless expressly included.

Reserved time starts at the agreed pickup and ends at the agreed drop-off. Route, stops, timing and any related costs are confirmed in the written quote. Any customer-requested extension depends on driver availability and a written extra-time amount.

Yes. Tell us the stops that matter most. We check whether they fit the safe driving time, venue sessions and reserved hours, then put the agreed route in writing.

Provide every child’s age and restraint request. Feasibility, the suitable option and vehicle fit are checked and confirmed in writing before booking.

Attraction sessions and opening hours can change by date, season and event. We check the relevant official visitor information when planning the route; tickets remain separate unless listed in writing.

You can request practical prayer-stop timing and dining stops that suit your group. Serene plans transport and timing; meals and venue suitability are not guaranteed or supplied unless specifically confirmed in writing.

No. Wildlife is unpredictable, and attraction admission or viewing sessions require separate tickets unless listed in writing. We plan suitable timing but cannot guarantee a sighting.