Private driver hire · Melbourne & regional Victoria
One driver and one vehicle, reserved for your group from the agreed pickup to the agreed drop-off. The rate covers the vehicle rather than each seat, the starting figures are published below, and the final total is confirmed in writing before you commit to anything.
Route fit, timing, vehicle fit and the final total are confirmed in writing after enquiry.
What you are actually hiring
Most people arrive here after weighing up a rideshare for every leg, a seat on a coach, or an hourly corporate chauffeur. This sits in a different place to all three, so it is worth being exact about the difference.
The vehicle and driver are held for the window in your written quote, from the agreed pickup to the agreed drop-off. Stops along the way are yours to choose within that route and time, rather than being priced as separate legs.
The rate covers the vehicle. Four travellers and one traveller start from the same figure, which is why families and small groups tend to compare this differently to buying individual seats.
Serene is a small owner-operated private driver service for families, visitors and private groups - day trips, city days and airport runs. It does not sell hourly corporate retainers, and it does not advertise a named prestige vehicle it might not allocate.
Send the exact party, child-seat needs and luggage. Suitable seating, child-restraint feasibility and luggage fit are checked against the actual vehicle and confirmed in writing before booking, rather than promised on a page and sorted out on the day.
What people book it for
A private car on one agreed airport route, with the flight, meeting point and luggage confirmed in the written quote.
Airport transfer detailsLaneways, markets, gardens and bayside stops chosen by your group, with the driver reserved for the day rather than for each leg.
Melbourne city routeGreat Ocean Road, Phillip Island, the Yarra Valley, Puffing Billy and Healesville, priced by how long the vehicle is committed and how far the day travels.
All routes and starting ratesSomewhere not on the list, or several places in one day. Send the plan and the written quote confirms whether it fits before anything is booked.
Build your tripWhat it costs
Four starting rates cover every destination, set by how long the vehicle and driver are committed and how far the day travels. They are the same figures published on the Google Business Profile.
| Day | What it covers | Up to 4 guests | 5–7 guests | 8–10 guests |
|---|---|---|---|---|
| Around Melbourne | A shorter day in and around the city, at your own pace. | $549 | from $660 | from $750 |
| Near Melbourne | A full day within about an hour and a half of the city. | $690 | from $830 | from $930 |
| Extended day | A full day further out, where the driving is a larger part of it. | $849 | from $999 | from $1,149 |
| Long day | The longest days, with substantial driving in each direction. | $999 | from $1,199 | from $1,350 |
Starting rates for the private group, up to 4 guests. Longer reserved time, larger parties, added regions and peak dates are quoted higher, and the written total is confirmed after the route, vehicle fit and availability are checked.
Your written quote has a defined scope.
Route fit, vehicle fit, timing, inclusions, exclusions and the final total are confirmed in a personalised written quote after enquiry. Parking and road tolls on the agreed route are included. Unusual route costs are separate unless the quote lists them as included.
If the total is higher, the quote must explain why.
The written quote confirms the agreed route, timing, vehicle fit, inclusions, exclusions and final total for the specific request.
Usually separate: Attraction, event and train tickets unless listed in writing; Meals, drinks, accommodation and personal purchases; Time or travel beyond the written route and reserved window.
Before you book
In practice the words describe the same thing: a driver and vehicle booked for you rather than shared. "Chauffeur" is used more often by corporate and limousine operators charging by the hour on an account. Serene is a private driver service - the vehicle and driver are reserved for an agreed window at one rate for the group, and the written quote names the route, the reserved time and the total.
Starting rates are published rather than quoted on request: from $90 for a private airport transfer on one agreed route, from $549 for a shorter day around Melbourne, from $690 for a full day near the city, and from $999 for the longest days such as the Great Ocean Road. Each is a starting rate for the private vehicle, up to 4 guests. Longer reserved time, larger parties, added regions and peak dates are quoted higher, and the final total is confirmed in writing after the route, vehicle fit and availability are checked.
No. The rate is set by how long the vehicle and driver are committed and how far the day travels, quoted as one figure for the group rather than run on an hourly meter. Customer-requested extra time on the day needs driver availability and a written extra-time amount before it is agreed.
For the vehicle. The starting rates cover the private group of up to 4 guests, and larger parties move to a larger vehicle with its own starting band - from $660 for 5–7 guests and from $750 for 8–10 guests on a shorter Melbourne day. The private service covers the passengers listed in your written quote.
Yes, and that is the usual booking. The reserved time begins at the agreed pickup and ends at the agreed drop-off, with rest, food or prayer stops planned inside the agreed route and window. The written quote names that window so both sides are working from the same thing.
Requested baby, child and booster seats are fitted at no extra charge. Send each child's age and seat need with the enquiry: child-restraint feasibility, seating and luggage fit are checked against the actual vehicle before the booking is confirmed.
Melbourne and regional Victoria — anywhere in the state, with pickup from any address. Tell us the requested pickup and destination and the written quote confirms the route, the travel involved and the total. Longer runs are quoted higher rather than refused, but nothing is promised until it is in writing.
Route fit, timing, vehicle fit, inclusions, exclusions and the final total are confirmed in a personalised written quote after enquiry. There is no booking fee and no weekend surcharge. The written quote confirms the agreed route, timing, vehicle fit, inclusions, exclusions and final total for the specific request.
Send the date, the pickup area, where you want to go and how many are travelling. You receive a written quote naming the route, the reserved time, the vehicle fit and the total — then decide.