Private chauffeur · Melbourne & regional Victoria
Book a private chauffeur in Melbourne for a one-way transfer, a scheduled return, or hourly and day hire. Transfers are quoted for the agreed journeys. Retained hourly hire costs A$95–130 an hour, with a three-hour minimum: the vehicle and professional driver stay available within your booked hours. Prices are in Australian dollars and include GST.
Vehicle and driver together, not driver-only hire in your own car and not a guided attraction tour. Send the passenger count, bags, child-seat needs, stops and pickup times for a checked written quote.
Only need an airport pickup or drop-off? Use the short airport enquiry for one all-inclusive written quote.Need a people mover for dinner, a wedding or an event? Request a one-way or return group transfer.Route fit, timing, vehicle fit and the final total are confirmed in writing after enquiry.
Serene's vehicles
The written quote confirms the actual vehicle, passenger capacity excluding the driver, and luggage fit. Wheelchair bookings also require the occupied wheelchair dimensions and fit to be confirmed.
For dinner, a wedding, a meeting or an event, request a one-way trip or a scheduled return. We quote the agreed journeys and pickup times; the driver is not retained between them. The hourly rate and three-hour minimum below apply when you reserve the vehicle and driver to stay with you.
Serene remains your booking contact whether the owner or another assigned driver handles the trip. The vehicle and total are confirmed in writing; any alternative vehicle needs your agreement.
Request a transfer or hourly chauffeur quoteChauffeur hire by the hour
Chauffeur hire is A$95–130 an hour, with a three-hour minimum. The rate is for the vehicle and a professional driver, for meetings, events, a wedding or a few hours across the city. The written quote confirms the rate for your booking, the hours and the total before you book.
What you are actually hiring
The following details apply to hourly and day hire, when the vehicle and driver remain reserved for you within the agreed time. For a simple pickup and drop-off, request a transfer quote instead.
The vehicle and professional driver are held for the hours or the day in your written quote, from the agreed pickup to the agreed drop-off. Stops along the way are yours to choose within that time, rather than being priced as separate legs.
By the hour, the rate is for the vehicle and driver. Day hire has published starting bands for up to four guests and for five to seven; on the longest days a group of eight or more is priced per person. The exact passenger count, luggage and child seats affect vehicle fit and the quote. The private service covers the passengers listed in your written quote.
Serene is a small, owner-run private chauffeur service. Insured with BizCover and registered with Safe Transport Victoria. Serene's vehicles are the Mercedes-Benz V-Class, for up to 7 passengers plus the driver, and a wheelchair-accessible van arranged through the network for guests who use a wheelchair. Larger group transport is quoted separately, with vehicle capacity confirmed before booking. The written quote confirms the actual vehicle, passenger capacity excluding the driver, and luggage fit. Wheelchair bookings also require the occupied wheelchair dimensions and fit to be confirmed.
Send the exact party, any child-seat needs and the luggage. Seating, child seats and luggage fit are checked against the actual vehicle and confirmed in writing before booking, rather than promised on a page and sorted out on the day.
What people book a chauffeur for
Choose a quoted transfer or reserve the vehicle and professional driver by the hour or the day. A Mercedes-Benz V-Class accommodates up to 7 passengers plus the driver, subject to the actual passenger, luggage and child-seat configuration. Larger groups are quoted separately, with the vehicle and passenger capacity excluding the driver confirmed before booking. A wheelchair-accessible van is arranged separately; we confirm the occupied wheelchair, passenger and luggage fit for the actual vehicle. The written quote confirms the actual vehicle, passenger capacity excluding the driver, and luggage fit. Wheelchair bookings also require the occupied wheelchair dimensions and fit to be confirmed.
Airport runs for staff and visiting clients, roadshows and meeting-to-meeting days, with the driver waiting between stops inside the booked hours. Approved business accounts are invoiced fortnightly, due in 14 days; everyone else pays at booking. No card surcharge.
Corporate chauffeur and transfersThe couple, the bridal party or family in a Mercedes-Benz V-Class, with photo stops in the run sheet, and guest shuttles between ceremony and reception. Not a classic car.
Wedding chauffeur and guest transportAirport transfers receive one all-inclusive written quote based on the route, vehicle, passengers, luggage, child seats and pickup needs. We monitor your flight, so the driver works from your actual landing time. Meet and greet inside the terminal with a name board is available on request, with its cost included in the confirmed total.
Melbourne Airport transfersA concert, a dinner, a celebration or a gala: dropped off and collected at the time you set, at the drop-off and pickup points confirmed in your written quote.
Private group and event transfersGreat Ocean Road, Phillip Island, the Yarra Valley or a day around Melbourne, priced by how long the vehicle is committed and how far the day travels. Halal-friendly, with prayer stops planned in on request.
All routes and starting ratesA few hours across the city, meeting to meeting, an evening run, or several places in one custom day, with a three-hour minimum. Send the plan and the written quote confirms the hours, the route and the total.
Every destination by price bandVehicles with a driver
The V-Class carries up to 7 passengers plus the driver. Larger groups are quoted separately, with the vehicle and passenger capacity excluding the driver confirmed before booking. A wheelchair-accessible van is arranged separately; we confirm the occupied wheelchair, passenger and luggage fit for the actual vehicle. Send the passenger count and bags with the enquiry and the fit is confirmed in the written quote. Child seats are A$15 per seat, booked ahead, capped at A$30 per booking and included in the agreed total before confirmation. Send each child's age, height and weight.
| Vehicle | Passengers | Luggage | Suits |
|---|---|---|---|
| Mercedes-Benz V-Class | Up to 7 passengers plus the driver | Luggage goes behind the rear seats. With every seat taken that space is limited, so tell us the number and size of bags and we confirm the fit in the quote. | Airport transfers · Corporate and roadshow days · The couple or bridal party |
| Wheelchair-accessible van | Passenger capacity and occupied wheelchair fit confirmed before booking | As a guide, plan on less room with a full vehicle. Prams, golf bags and large cases are checked against the space before the quote. | Guests who use a wheelchair · Accessible transfers by arrangement |
| Larger group transport | Passenger capacity excluding the driver confirmed in the quote | The actual vehicle, number of passengers and luggage fit are checked before booking. | Larger families and groups · Guest shuttles |
Hourly hire vs day hire
By the hour, at A$95–130 an hour with a three-hour minimum, suits meetings, events and a few hours across the city. Day hire has one published starting rate for the group and suits a day trip out of Melbourne. Either way the written quote names the route, the reserved time and the total before you book.
| Question | By the hour | By the day |
|---|---|---|
| How the price is set | Chauffeur hire is A$95–130 an hour, with a three-hour minimum. The written quote confirms the rate for your booking and the hours. | One rate for the reserved day: from A$749 around Melbourne, from A$949 for a full day near the city, from A$1,199 for the longest days. |
| What it suits | Meetings, a wedding, an event or a few hours across the city. | A day out of Melbourne, such as the Great Ocean Road, Phillip Island or the Yarra Valley. |
| Stops and waiting | The vehicle and driver are held for you between stops; waiting is inside the hours you book. | Stops you choose within the agreed route and reserved window; the driver waits while you explore. |
| Bigger groups | A Mercedes-Benz V-Class for up to 7 passengers plus the driver; larger groups are quoted separately, with the vehicle and passenger capacity excluding the driver confirmed before booking. A wheelchair-accessible van is arranged separately; we confirm the occupied wheelchair, passenger and luggage fit for the actual vehicle. | Published party bands for the vehicle: from A$899 for 5–7 guests, from A$1,199 for 8–10 guests around Melbourne. |
| If the day runs long | Extra hours need driver availability and a written extra-time amount before they are agreed. | Extra time needs driver availability and a written extra-time amount before it is agreed. |
| What you know before you book | A written total for the hours, the route and the vehicle. | A written total naming the route, reserved time and vehicle. |
What a day costs
Four starting rates cover every destination, set by how long the vehicle and driver are committed and how far the day travels.
| Day | What it covers | Up to 4 guests | 5–7 guests | 8–10 guests |
|---|---|---|---|---|
| Around Melbourne | A shorter day in and around the city, at your own pace. | A$749 | from A$899 | from A$1,199 |
| Near Melbourne | A full day within about an hour and a half of the city. | A$949 | from A$1,099 | from A$1,399 |
| Extended day | A full day further out, where the driving is a larger part of it. | A$1,099 | from A$1,249 | from A$1,549 |
| Long day | The longest days, with substantial driving in each direction. | A$1,199 | from A$1,349 | A$175 per person8–11 guests |
Starting rates for the private group, up to 4 guests. Longer reserved time, larger parties, added regions and peak dates are quoted higher, and the written total is confirmed after the route, vehicle fit and availability are checked.
Your written quote has a defined scope.
Route fit, vehicle fit, timing, inclusions, exclusions and the final total are confirmed in a personalised written quote after enquiry. All prices are in Australian dollars and include GST. Parking and road tolls on the agreed route are included. Unusual route costs are separate unless the quote lists them as included.
If the total is higher, the quote must explain why.
The written quote confirms the agreed route, timing, vehicle fit, inclusions, exclusions and final total for the specific request.
Usually separate: Paid entries, booked by you unless your written quote lists them; Meals, drinks, accommodation and personal purchases; Time or travel beyond the written route and reserved window.
Areas we cover
Your chauffeur collects from any Melbourne address: a home, a hotel, an office or a venue. The suburbs below are examples of where bookings start, not a boundary. Trips into regional Victoria are quoted in writing for the route.
Melbourne CBD · Southbank · Docklands · Carlton · Fitzroy · Richmond
South Yarra · Toorak · St Kilda · Brighton
Hawthorn · Kew · Camberwell · Box Hill · Doncaster · Glen Waverley
Dandenong · Frankston
Werribee · Point Cook
Essendon · Tullamarine · Sunbury · Craigieburn
Airport runs: Airport transfers receive one all-inclusive written quote based on the route, vehicle, passengers, luggage, child seats and pickup needs.
Before you book
Yes. Send the pickup and destination, date, passenger count and pickup time for each leg. A one-way transfer or scheduled return is quoted for the agreed journeys; the driver is not reserved to wait throughout your event. If you need the vehicle and driver to stay between stops, request hourly hire instead. The written quote confirms the service, vehicle, times and total before booking.
Serene Charters is your booking contact and coordinates the trip with the assigned driver, who may be the owner or another driver arranged by Serene. Your written confirmation identifies the agreed vehicle, passenger capacity and luggage fit. Your driver's name and mobile are shared before travel. If the agreed vehicle needs to change, we discuss the alternative with you and obtain your agreement before the change. The agreed make and model are part of that confirmation.
For retained hourly hire, a private driver and vehicle from Serene costs A$95–130 an hour, with a three-hour minimum. One-way transfers and scheduled returns are quoted for the agreed journeys. Day hire has published starting rates for the vehicle and up to 4 guests: from A$749 for a shorter day around Melbourne, from A$949 for a full day near the city, from A$1,099 for an extended day and from A$1,199 for the longest days, such as the Great Ocean Road. Airport transfers receive one all-inclusive written quote based on the route, vehicle, passengers, luggage, child seats and pickup needs. Prices include GST; larger parties move to the next band, and the final total is confirmed in writing after the route, vehicle fit and availability are checked.
Yes. Chauffeur hire is A$95–130 an hour, with a three-hour minimum. The hours cover the vehicle and a professional driver from the agreed pickup to the agreed drop-off, and waiting between stops is inside the hours you book. The written quote confirms the rate for your booking, the hours and the total. Extra time on the day needs driver availability and a written extra-time amount before it is agreed. Day trips out of Melbourne have their own published day rates.
In Melbourne the two words are used for the same service: a professional driver who comes with the vehicle, not a driver to drive your own car. Serene's private chauffeur comes with a Mercedes-Benz V-Class for up to 7 passengers plus the driver; larger groups are quoted separately, with the vehicle and passenger capacity excluding the driver confirmed before booking. A wheelchair-accessible van is arranged separately; we confirm the occupied wheelchair, passenger and luggage fit for the actual vehicle. Hire is by the hour or the day, and a one-way transfer such as an airport run has its own fare. Passenger count, bags and child seats are checked before the vehicle and total are confirmed in writing.
Serene's vehicles are the Mercedes-Benz V-Class, for up to 7 passengers plus the driver, and a wheelchair-accessible van arranged through the network for guests who use a wheelchair. Larger group transport is quoted separately, with vehicle capacity confirmed before booking. The written quote confirms the actual vehicle, passenger capacity excluding the driver, and luggage fit. Wheelchair bookings also require the occupied wheelchair dimensions and fit to be confirmed. Larger groups are quoted separately, with the vehicle and passenger capacity excluding the driver confirmed before booking. A wheelchair-accessible van is arranged separately; we confirm the occupied wheelchair, passenger and luggage fit for the actual vehicle. Child seats are A$15 per seat, booked ahead, capped at A$30 per booking and included in the agreed total before confirmation. Send each child's age, height and weight. It is a modern vehicle, not a classic car.
Yes. Corporate clients book airport runs, roadshows and meeting-to-meeting days, by the hour or the day. Approved business accounts are invoiced fortnightly, due in 14 days; everyone else pays at booking. No card surcharge. Weddings book the couple, the bridal party or family, and guest shuttles from a run sheet. Race days, concerts and other events get a drop-off and a pickup at the time you set, at the drop-off and pickup points confirmed in your written quote. Each is quoted in writing with the vehicle, the times and the total.
Pickup is from any Melbourne address, whether that is Melbourne CBD, South Yarra, Hawthorn, Dandenong, Werribee or Essendon or anywhere between. Trips also run into regional Victoria, anywhere in the state: tell us the requested pickup and destination and the written quote confirms the route, the travel involved and the total. Longer runs are quoted higher rather than refused, but nothing is promised until it is in writing.
Route fit, timing, vehicle fit, inclusions, exclusions and the final total are confirmed in a personalised written quote after enquiry. There is no booking fee and no weekend surcharge. The written quote confirms the agreed route, timing, vehicle fit, inclusions, exclusions and final total for the specific request. A small deposit of A$100 for each day booked holds your dates once you accept the written quote. It comes off the total and is fully refundable up to forty-eight hours before pickup. The rest is paid on the day, by card (secure link), bank transfer or cash. Bookings made within forty-eight hours of the trip simply pay on the day. Airport transfers, including airport runs that are part of a group, corporate, chauffeur or wedding booking: no deposit, you pay on the day, and free cancellation up to twenty-four hours before the pickup. Before the day we set up a WhatsApp group with you, your driver and us, with the driver's name and mobile.
A day trip with stops? Plan a day trip with stops
Send the date, the pickup area, where you want to go, how many are travelling and the hours you need. You receive a written quote naming the route, the reserved time, the vehicle fit and the total — then decide.