Healesville Sanctuary Private Tour from Melbourne

Sanctuary entry and any special encounter are separate unless the written quote expressly includes them. We check the current visitor program and the ticket options for the selected date.

The arrival window and the reserved pickup-to-drop-off time are agreed before booking and confirmed in writing. We check the current program for the selected date so the timing suits what your group wants to do there.

Often yes. Healesville sits in the Yarra Valley, so a township, food or garden stop can fit when the route, current access and reserved time allow. We check it and list only the agreed route in writing.

Your driver is your guide for the day. They take you to the places you have chosen, know the routes and the stops, and will tell you about what you are seeing along the way. What they are not is a badged guide reading a script at each attraction — and most people booking a private day prefer it that way, because you set the pace instead of following one. If your group specifically wants a licensed guide, say so with your enquiry and we will tell you plainly whether it can be arranged for your date.

Later than most people expect. Bookings have been confirmed with a few days' notice and sometimes less, subject to a vehicle and driver being free. Ask — the worst answer is that the date is taken.

From $690 for the private group, up to 4 guests on a standard route. Longer reserved time, larger parties, added regions and peak dates are quoted higher. Personalised written quote after route, timing, vehicle fit and availability are checked. A Healesville-focused road route from the agreed Melbourne pickup area. Sanctuary and other attraction tickets are separate unless listed in writing. The quote lists the exact inclusions and exclusions.

The date, pickup and drop-off, route, reserved time, party, child-restraint requests, luggage, mobility needs, vehicle fit, tickets and requested inclusions are checked for the specific enquiry.

Meals, drinks, attraction or event tickets, accommodation, personal purchases, route changes and time beyond the written pickup-to-drop-off window are separate unless expressly included.

Reserved time starts at the agreed pickup and ends at the agreed drop-off. Route, stops, timing and any related costs are confirmed in the written quote. Any customer-requested extension depends on driver availability and a written extra-time amount.

Yes. Tell us the stops that matter most. We check whether they fit the safe driving time, venue sessions and reserved hours, then put the agreed route in writing.

Provide every child’s age and restraint request. Feasibility, the suitable option and vehicle fit are checked and confirmed in writing before booking.

Attraction sessions and opening hours can change by date, season and event. We check the relevant official visitor information when planning the route; tickets remain separate unless listed in writing.

You can request practical prayer-stop timing and dining stops that suit your group. Serene plans transport and timing; meals and venue suitability are not guaranteed or supplied unless specifically confirmed in writing.

No. Wildlife is unpredictable, and attraction admission or viewing sessions require separate tickets unless listed in writing. We plan suitable timing but cannot guarantee a sighting.